Returns & Exchanges
Due to the perishable nature of our pasta products, we cannot accept physical returns, but we are committed to ensuring you are 100% satisfied with your purchase. If your order arrives damaged or doesn't meet our quality standards, please reach out to our team within 30 days for a full refund or replacement.
Return Process
- 1.Contact Support
Email our customer care team with your order number and a brief explanation of the issue you encountered with your chickpea pasta.
- 2.Provide Documentation
Attach a photo of the product and the packaging if you are reporting damage or a quality concern to help us improve our process.
- 3.Review Process
Our team will review your request within 48 business hours and determine the best resolution, whether it's a refund or a fresh shipment.
- 4.Resolution
Once approved, refunds will be credited back to your original payment method, or a tracking number for your replacement box will be sent to your email.