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Returns & Exchanges

Due to the perishable nature of our pasta products, we cannot accept physical returns, but we are committed to ensuring you are 100% satisfied with your purchase. If your order arrives damaged or doesn't meet our quality standards, please reach out to our team within 30 days for a full refund or replacement.

Return Process

  • 1.
    Contact Support

    Email our customer care team with your order number and a brief explanation of the issue you encountered with your chickpea pasta.

  • 2.
    Provide Documentation

    Attach a photo of the product and the packaging if you are reporting damage or a quality concern to help us improve our process.

  • 3.
    Review Process

    Our team will review your request within 48 business hours and determine the best resolution, whether it's a refund or a fresh shipment.

  • 4.
    Resolution

    Once approved, refunds will be credited back to your original payment method, or a tracking number for your replacement box will be sent to your email.